Typical job
Residents report a bald-faced hornet nest hanging
The crew reviews the reported nest location and assesses the work needed to address it. The technician explains the planned treatment and safety precautions, including keeping children and pets away during application. The customer understands which area needs attention and what precautions apply during treatment. Avoid approaching or disturbing the nest, and keep people and pets clear of the work area as directed.
Typical job
Homeowners call for help after noticing mice
A technician asks where mouse activity has been noticed, inspects relevant areas, and identifies what is present before discussing treatment options. The crew documents findings and treated locations as part of the service. The homeowner learns which areas were inspected and what treatment was discussed or applied. Clear access to the reported locations helps the technician assess the concern and explain the next steps.