Typical job
Residents report a bald-faced hornet nest attached
The crew considers the nest location and the customer’s description, then explains the available treatment options. The customer can discuss access and the work area with the technician before agreeing on scope. A clear discussion helps establish what the requested service covers. Keep people away from the nest area and let the technician know about its location and any nearby access concerns.
Typical job
Homeowners describe mouse activity and ask for
A technician asks where mouse activity has been noticed, inspects relevant areas, and identifies the pest before selecting treatment. The technician explains findings and discusses options suited to the observed situation. The inspection helps clarify the areas of concern and the proposed scope. Share where activity appears and follow the technician’s guidance about access and any treatment instructions.